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Ubisoft authenticator app on PC

Ubisoft 2-Step verification works with a standard authenticator app, including one in your browser. On your Ubisoft account’s “Security” page choose “Activate” on the “Authenticator app” tile, follow the link Ubisoft emails you, and add the account to the Authenticator extension.

A Ubisoft account carries your Ubisoft Connect library and progress across every game — and some games require 2-Step verification outright. Rainbow Six Siege’s competitive modes on PC, Ranked and Siege Cup, need it turned on together with a phone number on the account. An authenticator app keeps a stolen password from being enough to sign in.

Turn on 2-Step verification at Ubisoft

Ubisoft finishes the setup through a link sent to your account email, so have your inbox open. It may also ask you to add a recovery phone number first. Only one 2-Step verification method is on at a time.

  1. Sign in to your Ubisoft account on your computer and open the “Security” page.
  2. In the 2-Step verification section, choose “Activate” on the “Authenticator app” tile.
  3. Add a recovery phone number if Ubisoft asks for one, then select “Send”.
  4. Open the email Ubisoft sends, select the link in it and follow the instructions to set up the authenticator app.
  5. When the setup shows a QR code, leave it on the screen and add it to the extension as described below — then enter the code from the extension to finish.
Ubisoft’s own instructions

Add Ubisoft to Authenticator

  1. Install 2FA Authenticator from the Chrome Web Store and pin it to the toolbar, so its icon is one click away.
  2. Leave the Ubisoft page with the QR code open. Click the Authenticator icon, then “Add Account” → “QR Code” → “Scan QR from screen”.
  3. The account appears in the list with a six-digit code that changes every 30 seconds. Rename it if you like — the name is only for you.
  4. Go back to Ubisoft and type the current code into the confirmation field. If it is about to expire, wait for the next one.
  5. Ubisoft confirms that two-factor authentication is on. From now on it will ask for a code when you sign in — click the extension icon and copy it.

No QR code, or it will not scan? Look for the option to enter a key manually on Ubisoft’s setup screen, copy the key, and add it in the extension with “Add Account” → “Manual” → “Secret Key”.

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Save your six Ubisoft recovery codes

Once 2-Step verification is on, Ubisoft gives you six recovery codes, each single-use. Save them somewhere other than this computer: a recovery code signs you in when the authenticator is not available. To get a fresh set, Ubisoft asks you to deactivate 2-Step verification and activate it again.

The code is not accepted?

Almost always the computer’s clock. The codes are calculated from the current time, so a clock that is a minute off produces codes that look right and are refused. Turn on automatic date and time in your system settings — step-by-step for Windows, macOS and Linux.

If the clock is right, check the key itself: paste it into the TOTP code generator and compare the code with the one in the extension. If they differ, the key was copied wrong — add the account again.

Questions

Do I need 2-Step verification for Rainbow Six Siege Ranked?
On PC, yes. Ubisoft requires 2-Step verification and a phone number on your account to play Ranked and Siege Cup. The authenticator app counts as the 2-Step verification method.
Can I use Ubisoft 2-Step verification without a phone app?
Yes. The authenticator app option accepts standard codes, which the Authenticator extension generates in Chrome on your computer. Ubisoft may still ask for a phone number as a recovery method.
What if I lose access to my authenticator?
Sign in with one of your recovery codes, then deactivate 2-Step verification and set the authenticator up again. Without recovery codes, use “Can’t log in?” on the login page to reach Ubisoft’s account recovery form — slower, and it needs proof the account is yours.
Why does Ubisoft say my code is wrong?
Usually the computer clock is off by a minute or more. Turn on automatic date and time and try the next code. If it still fails, sign in with a recovery code, deactivate 2-Step verification and set it up again.

Your codes, one click from the login page

Authenticator keeps your 2FA codes in the browser, on your device only — free, open source, no account and no phone needed. Local backups and optional password protection come built in.

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